May 19, 2020

 

Please note that due to extremely high demand at this time, we are shipping orders 7-10 business days after receipt. Please also note that all couriers are experiencing higher than normal shipment volumes, so there may be delays during transit which are out of our control. We provide tracking numbers once orders ship, and these tracking numbers can be used to view transit details. For full details about shipment volumes and delays please visit www.ups.com.

 

We are also experiencing much higher than normal phone calls and emails, and our staff are working diligently to best manage customer communications. Please kindly note that our team is working very hard to service our customers across Canada as best we can.

 

Our showroom in Pickering, Ontario is now open by appointment only for order pick ups, repairs, and visits to see our product range. Please call (905) 839-1600 or send an email to Support@jpsmgolf.com to book an appointment to come to our showroom.

 

We will continue to adhere to physical distancing protocol, so we ask that anyone who has an appointment to come to our showroom wears a mask if possible. We will be limiting the number of visitors in our showroom at once and ask that everyone keeps 2 club-lengths apart. 

 

We look forward to progressing through these strange times and are available to assist our customers by phone and email.

 

Sincerely,

JPSM Golf
1064 Salk Road, Units 15-16
Pickering, ON   L1W 4B5

Phone:     (905) 839-1600
Toll-Free:  1-855-839-1600
Email:       Support@jpsmgolf.com