For Technical Support relating to Stewart Golf, Cart-Tek, PowerBug, and Flat Cat products, please send an email to Service@jpsmgolf.com with full details, or call our Service Team at (905) 839-1600 Ext. 217.

 

Motocaddy Technical Support, Troubleshooting, and Videos

 

As of September 1, 2022, please direct technical inquiries for Motocaddy products to Mkrak at Service@mkrak.ca. 

 

2) If your trolley will not move, please run through the following troubleshooting chart  (click on chart image to expand)

 

 

3) If your trolley is moving but is only going one speed, please run through the following troubleshooting chart (click on chart image to expand)

 

 

MOTOCADDY TECHNICAL VIDEOS

GENERAL - ALL MODELS

   Using the Freewheel Groove

   Adjusting the Front Wheel

   Fixing a stiff or noisy rear wheel

S-SERIES

   S1 - Fault Finding

   S3 - Fault Finding

   (2016 Models)  S1 & S3 PRO Fault Finding

   Replacing the S-Series Motor

   Replacing the 2016 S-Series Motor

   Replacing the S1 Circuit Board

   Replacing the S1 On/Off Switch

   Replacing the Controller Box

   Replacing the 2016 S-Series Control Box

   Using the S3 CartLock Security Feature

   Replacing the S3 Circuit Board

   Replacing the S3 On/Off Switch

 

M-SERIES

   Replacing an M-Series Motor

   Replacing the M-Series Circuit Board

   Replacing the M-Series On/Off Switch

   How to fold your M-Series electric trolley

   How to unfold your M-Series electric trolley